Integration Description
Adding the power of language to RPA with cognitive capabilities helps enterprises “make sense” of data faster and with higher levels of accuracy, improving efficiency and increasing productivity. The integration of expert.ai’s natural language AI technology adds the critical skill of knowledge & insight to Automation Anywhere, enabling Digital Workers to harvest information from different data sources, understand it and deliver previously unreachable insights. The integration of expert.ai Natural Language Processing (NLP) technology with Automation Anywhere’s RPA helps enterprises automate repetitive business processes based on large volumes of unstructured data—text documents, email, customer interactions, call notes etc., reducing errors, improving efficiency, and increasing scalability of operations. As part of digital transformation, business process automation helps enterprises secure improved ROI. With error rates minimized, intelligent automation boosts productivity, while keeping the focus on added-value areas that require human interaction.
Hear how ING Wholesale Banking uses expert.ai email management and
Automation Anywhere to triage thousands of customer emails monthly
Company Description
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only web-based and cloud native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,400 partners, Automation Anywhere has deployed over 1.8 million bots to support some of the world’s largest enterprises across all industries.
