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Expert.ai Named a Leader in Text Mining and Analytics Platforms Report

5 June 2024

Among the 11 providers that matter most, analyst report recognizes “Expert.ai’s hybrid AI capabilities clearly stand out from the crowd”.

Expert.ai has also been recognized as a Leader in the Document Mining and Analytics Platforms evaluation report, with highest score possible in “AI: GenAI” criterion.

 Expert.ai, the industry leader in providing AI-powered language solutions to enterprises, has been named a Leader in The Forrester Wave™: Text Mining and Analytics Platforms, Q2 2024*. From the original pool of 39 vendors in The Text Mining and Analytics Platforms Landscape, Q1 2024**, the report evaluated 11 vendors based on 26 criteria.

The report recognized expert.ai’s strengths among the vendor landscape. Within the current offering category, the company received the highest scores possible in the criteria of “AI: knowledge-based or symbolic”; “AI: genAI”; “AI: genAI, post processing”; “AI: text labeling for machine learning (ML) training”; “Document-level text mining/NLP”; “Natural language understanding”; and “Support for all relevant use cases”.

The company’s Vendor Profile states, “One reference customer specifically cited expert.ai’s ’extensive ability to define classification rules‘ as a key differentiator. Expert.ai is a great choice for customers looking to build customized text mining and analytics applications using hybrid AI or customers seeking to leverage knowledge-based AI for out-of-the-box accuracy and language model explainability, which is key in highly regulated industries.”

“Enabling organizations to successfully integrate and scale their AI projects is at the core of our extensive experience and real-world expertise, and we are happy to be recognized by Forrester as a leader in this relevant text mining and analytics evaluation,” said Marco Varone, expert.ai CTO. “As our clients and partners look for increasingly innovative solutions to enhance efficiency, reduce operational cost and deliver improved user experience, we continue to be at the leading edge of AI advancements to accelerate and streamline enterprise adoption.”

Expert.ai has also been named a Leader in The Forrester Wave™: Document Mining and Analytics Platforms Q2, 2024, which evaluates “the 14 providers that matter most and how they stack up” in the Document Mining and Analytics Platforms category.

* The Forrester Wave™: Text Mining and Analytics Platforms, Q2 2024, https://www.forrester.com/report/RES180826

** Text Mining And Analytics Platforms Landscape, Q1 2024, https://www.forrester.com/report/the-text-mining-and-analytics-platforms-landscape-q1-2024/RES180393

The Forrester Wave™: Document Mining and Analytics Platforms, Q2 2024

According to the Vendor Profile, “Expert.ai’s hybrid AI capabilities clearly stand out from the crowd.”

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