Expert.ai enables insurers to leverage natural language capabilities and generative AI tools to automate core processes
Expert.ai announced today that it has partnered with Duck Creek Technologies, the intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, to offer AI-driven language solutions for underwriting and claims automation. Integrated into Duck Creek’s platform, expert.ai solutions can help insurers read, understand and extract essential data from medical and accident reports and submissions, score risk engineering reports and triage claims based on urgency and severity, classify records by type, and generate summaries.
“By combining powerful natural language capabilities and pre-trained insurance enterprise language models, we help insurers reduce costly upfront training requirements and provide rapid time to value,” said Walt Mayo, expert.ai CEO. “We are excited to bring our unique features and approach to deliver faster, scalable and more effective AI solutions to automate claims and underwriting workflows to the Duck Creek ecosystem.”
Expert.ai, with more than a decade of proven expertise delivering production level AI-driven language solutions for global insurers, enables risk engineers, underwriters and claims handlers to use the best of different AI techniques, including large language models (LLM), symbolic AI, machine learning, as well as pre-trained insurance models via the Enterprise Language Model Insurance for Insurance (ELMI), to get the most cost-effective and most accurate results for each project.
Expert.ai enables insurers who utilize Duck Creek’s platform to:
- Reduce claim review times by 40+%
- Generate quotes 50% faster
- Reduce policy/contract review times by 80%
- Reduce leakage by up to 20%
- Avoid duplicate and unnecessary reviews
- Augment SME capacity
“Embedding expert.ai’s multi-lingual models in the Duck Creek workflows is a meaningful addition to our Ecosystem as we continue to focus on international expansion,” said Robert Fletcher, Sr. Partner Manager, Duck Creek Technologies. “Their experience developing strong P&C insurance use cases has enabled them to become a leader in the space, and we are excited to welcome them to the Solution Partner Ecosystem.”
About Duck Creek Technologies
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and Twitter.
