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Artificial Intelligence (AI) technologies possess immense potential to revolutionize the way businesses operate by enhancing efficiency, automating processes, providing better customer support, delivering superior business insights and mitigating operating risks. However, like any new technology, introducing AI also entails certain risks. These include uncertainties about the technology’s ability to deliver the anticipated business outcomes, concerns regarding its accuracy, the ability to explain and audit its behavior, and ensuring a sustainable Total Cost of Ownership.
This is why a proof of concept (PoC) is such a critical step before investing in any technology or solution, but especially with AI technologies.