Telecom & Utilities

We support telecom and utility organizations in their digital transformation, helping to capture efficiencies, enhance the user experience and simplify information sharing and decision making.

We apply artificial intelligence to facilitate the automation of customer-centric processes and streamline access to information from internal documents, social channels and other external sources. With access to all of your available information, you can leverage it for more comprehensive visibility into current and future activities while reducing managerial costs.

Solutions of NLU for Telecom & Utilities

Digital Customer Interaction

Improve customer communications and multi-channel engagement by applying NLU interfaces to your customer-facing systems, including chatbots and self-service systems.

Market and Competitive Intelligence

Make all information actionable, capitalize on intellectual property, capture new opportunities and monitor social channels to enhance decision-making processes.

Intelligent Robotic Process Automation

Expand the scope of RPA by providing bots with additional data from complex documents to automate front and back office processes and internal workflows.

Information Management

Support business intelligence and knowledge management by simplifying information retrieval and sharing.

Risk Mitigation

Acquire and analyze a virtually unlimited amount of open sources to identify and monitor evidence of information and events that can threaten your organization.