![Customer care tools](https://www.expert.ai/wp-content/uploads/2019/06/Customer-care-tools-386x240.jpg)
Topic: Artificial Intelligence
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![Customer care tools](https://www.expert.ai/wp-content/uploads/2019/06/Customer-care-tools-386x240.jpg)
![](https://www.expert.ai/wp-content/uploads/2019/07/Black-Friday-2017-386x240.jpg)
Black Friday Mania: Analyzing Social Media Data to Understand Consumer Trends
Leveraging the power of Cogito cognitive technology, Expert System analyzed a sample of 120,000 tweets to capture big retailers’ ad buzz and consumers’ purchasing intentions.
![](https://www.expert.ai/wp-content/uploads/2019/11/Paris_Olympic-Games_2024-1.jpg)
#Paris2024: French citizens react to the Olympics on Twitter
For several months, French citizens have been sharing their opinions on Twitter. What is the sentiment shared in those tweets? And what are the topics most discussed?