2 Nov 2010
Expert System, leading provider of semantic software that searches, discovers, classifies and interprets text information, announces today that Cogito Answers has been nominated for the 2010 Mobile Star Awards in the category of customer service (Customer or Device Management).
The Mobile Star Awards recognize the top mobile products, success stories and visionaries as chosen by thousands of readers of MobileVillage’s free email newsletter Go Mobile.
Built on a natural language interface, Cogito Answers streamlines the customer support experience by enabling users to ask questions about products, services or applications via the web, email or mobile phone, and receive immediate, accurate and personalized answers.
To vote for Cogito Answers: register for Go Mobile, then access the voting form and scroll down for category #32 Operator Software: Customer or Device Management. Online voting is open through November 19.